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Customer Engagement Trends in Retail for 2019

Today, as customers use more and more connected devices to shop, it is time for you to don the hat of a CEO (Customer Experience Officer) and think of ways to strengthen the customer engagement strategy.

To help you get ahead, we’ve collated first-hand insights that we gathered by speaking with retail marketers and business owners around the world.

You’ll Learn...
  • Challenges that retail marketers foresee in 2019.
  • Customer acquisition and retention strategies.
  • Successful formulas from retail brands to win more customers this year.